jili200's Privacy Policy

jili200 is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") describes how jili200 collects, uses, discloses, and protects your personal information.

This policy applies to the jili200 website, mobile application, and any related services. By using our platform or creating an account, you consent to the processing of your information under this privacy policy.

We are committed to complying with applicable data protection laws and regulations, and we always strive to ensure the privacy and security of your personal information.

2.1 Information Collected Directly

When you register with jili200 or use our services, we may collect the following information:

• Full name, date of birth, and nationality
• Email address and contact information
• Username and password (in encrypted form)
• Documents required for identity verification (national ID card or passport)
• Financial transaction information (bKash, Nagad, Rocket, Upay, or bank account number)
• Address and residence information

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device information
• Browser type, version, and operating system
• Login time, session duration, and activity logs
• Information collected through cookies and similar technologies
• Gaming history, bets, and win/loss records
• Transaction history and financial activity

2.3 Information Received from Third Parties

In some cases we may also collect information from third-party sources, such as:

• Information received from identity verification agencies
• Transaction confirmations from payment processing service providers
• Risk assessment information from fraud prevention and security service providers

3.1 Service Delivery and Operations

Your personal information is primarily used for the following purposes:

• Account creation, management, and verification
• Processing financial transactions including deposits and withdrawals
• Providing gaming services and promotional offers
• Providing customer service and technical support
• Personalizing the platform according to your preferences

3.2 Security and Compliance

We also use your information for the following security and legal purposes:

• Identity verification and age confirmation (21+ age requirement)
• Prevention of fraud, money laundering, and unauthorized activities
• Enforcing and monitoring responsible gaming policies
• Complying with applicable laws and regulations
• Dispute resolution and processing legal claims

3.3 Development and Analysis

We analyze information to improve the quality of our services:

• Improving platform performance and user experience
• Developing new games and services
• Market research and statistical analysis (without individual identification)
• Identifying and resolving technical issues

4.1 Sharing Information with Third Parties

jili200 never sells your personal information to third parties for commercial purposes under any circumstances. However, information may be shared in a limited way in the following cases:

• Service Providers: With partners engaged for payment processing, identity verification, and technical services, who operate under strict confidentiality agreements.
• Legal Obligations: In response to a valid court order or a lawful request from a government authority.
• Fraud Prevention: With anti-money laundering agencies and security services, when necessary.
• Business Transfer: In the event of a merger or acquisition, however this policy will remain in effect.

4.2 International Data Transfers

To provide our services, your information may in some cases be processed outside Bangladesh. In such cases we ensure that:

• The receiving party maintains appropriate data protection measures.
• The transfer is limited to the minimum requirements necessary to provide the service.
• All third parties contracted with us follow the standards of this privacy policy.

5.1 What Are Cookies and How We Use Them

Cookies are small text files stored on your device that help our platform remember your preferences and settings. jili200 uses the following types of cookies:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: To remember your language, currency, and other preferences.
• Analytics Cookies: To understand and improve platform usage (without individual identification).
• Security Cookies: To detect and prevent fraud.

5.2 Cookie Controls

You can manage cookies through your browser settings. Please note that disabling certain cookies may limit the functionality of the platform. Disabling essential cookies will interrupt login and transaction features.

6.1 Information Retention Period

We retain your personal information only for as long as necessary. Generally:

• All information is retained for the entire period the account remains active.
• Even after an account is closed, some information may be kept for a defined period due to legal obligations.
• Financial transaction records are retained after account closure in accordance with regulatory requirements.
• Information collected for marketing purposes is deleted promptly after you withdraw your consent.

6.2 Data Deletion Requests

To permanently close your account or request deletion of your information, please contact us via live chat or email. However, information retained due to legal obligations may not be possible to delete before the defined period expires.

7.1 Technical Security

jili200 uses industry-standard security technology to keep your information safe:

• SSL Encryption: All data transfers are encrypted using TLS/SSL technology.
• Password Hashing: Your password is never stored in plaintext.
• Firewall and Monitoring: 24/7 system monitoring and protection against cyber attacks.
• Access Controls: Only authorized staff can access the information they need.
• Regular Security Audits: Regular audits are conducted to identify vulnerabilities.

7.2 Organizational Security

Alongside technical measures, we also take organizational steps:

• Providing staff with regular training on data protection.
• Following a strict minimum-access policy for access to personal information.
• A rapid response plan in the event of a data breach.
• Including data protection obligations in contracts with third parties.

8.1 Your Data Rights

As a user of our platform, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
• Right to Portability: The right to receive your information in a structured format.
• Right to Object: The right to object to the processing of your information for specific purposes.

8.2 How to Exercise Your Rights

To exercise any of your data rights, please contact us. We will process your request within a reasonable time. Identity verification may be required for certain requests.

Please note that some information requests may not be fully fulfilled due to legal obligations, responsible gaming policies, or fraud prevention requirements.

jili200 strictly provides services only to individuals aged 21 (twenty-one) years or older. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at registration, and identity documents may be required to confirm age if needed. If we become aware that a minor has used our platform, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child has used our platform, please contact us immediately.

jili200 reserves the right to change or update this privacy policy as needed. For any significant changes, we will:

• Send a notice to the registered email at least 30 days before the change takes effect.
• We will announce changes prominently on the website.
• We will update the "Last Updated" date at the top of the policy.

If you continue to use the platform after the changes, you will be considered to have agreed to the new policy. If you do not agree to the new policy, you have the right to close your account.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us through any of the following channels: